What I am looking for

Are you an experienced Professional with knowledge in a wide range of Good Manufacturing Practices & Good Laboratory Practices? Do you like leading a wide variety of projects and taking responsibility into your own hands? Do you enjoy working in dynamic cross functional teams? Do you have excellent project and time management skills, as well as an ability to communicate, negotiate and influence? If the answer to these questions is yes, then we would like to hear from you.



Supervise, organize and monitor the quality control activities of all the laboratories for both conventional and RRP products (including materials and semi-finished prodcuts) in order to ensure the product compliance and manufacturing of high-quality products that meet PMI requirements & ISO standards and where applicable to allow batch release, respectively with calibrated instrument and validated methods.
Ensure the identification and management of non-conformities and related corrective & preventive actions occurred during laboratory analysis.
Ensure the competent support to the whole organization in order to qualify any new or modified process for the manufacturing of PMI products.

  • Product Testing

Manage, organize and control the work of subordinates and the group.
Plan and manage the smooth operation of all Labs for Conventional and RRP.
Ensure Specifications, testing and Quality Control activities are properly set and followed.
Ensure that sampling and physical/visual/chemical product testing is properly conducted according to PMI QS documents and guidelines and the results are monitored, integer and reliable.
Ensure the retention, inspection, investigation and taking of samples in order to monitor factors which may affect product quality.
Supervise successfully the labs participation in International Collaborative Tests. Analyze data and take necessary corrective actions, if needed.

  • Non-conformities & CAPA

Ensure that non-conformities, out of specifications/trends are investigated in a timely manner and products blocked when required.
Approve/reject all non-conformities raised to her/his level.
Ensure CAPA and quality improvement opportunities are identified, prioritized and action plans determined in order to support the organization through continuous improvement.
Review, approve CAPAIA of her/his department.

  • Maintenance & RRP Change Management

Ensure the Qualification, Validation and Maintenance of Quality analytical methods and equipment in order to ensure accurate and reliable results.
Ensure that the appropriate calibrations/qualifications/validations are done and that the Change Management is applied when required.
Review/approve associated protocols and reports.

  • Reporting & Communication

Ensure monitoring & trend analysis system for materials, semi-finished and finished product quality performances are available to identify potential deviations and CAPA
Ensure that quality reports and analysis during product manufacturing is prepared and ensure timely communication of measurements to appropriate personnel for fast and efficient reaction.
Ensure proper communication with central function, region, center of expertise and other affiliates concerning product quality and process improvement in order to solve quickly the issues that arise. Ensure that communication is maintained at all levels within shift members and with other crews/departments in order to transfer the information properly.

  • Outsourced Activities

Ensure the monitoring of outsourced activities by ensuring that a formal contract is in place and followed (SLA).


Manage and develop a motivated and skilled team to ensure performance levels, professional development and achievement of objectives, in respect of PMI Competences Model and Total Quality Philosophy.
Develop and drive the execution of a skill matrix and training path for each role.
Prepare and seek management approval for department budget based on factory objectives to ensure optimal allocation of resources, adequate funding, and compliance with financial practices.
Support OPEN+ program deployment with Leadership and Lean Thinking.


Promote and apply all rules concerning PMI Quality, environment, health and safety. Report all situations requiring actions in order to minimize or eliminate risks exposure to personnel, company assets and societal impacts and be in line with or ahead of any applicable Law requirements and Company standards.

What you need

  • Bachelor or Master degree in Biological Sciences, Physical Sciences or Engineering;
  • 3-5 years of demonstrable and relevant experience in a managerial position in QA in tobacco, medical devices, food or pharmaceutical industry;
  • Advanced knowledge of relevant standards (e.g. ISO, ICH, GLP)
  • Characteristics: pro-active, ability to set priorities and develop effective planning, problem solving abilities, client focus and integrity;
  • High level of accuracy and strong administrative skills;
  • Natural interest to cooperate with different disciplines;
  • Professional command in English language, Dutch would be a plus

Our Offer

You will join a dynamic, international and fast-paced work environment in a constantly evolving industry and will interact with different levels of experience and expertise across the Company. We offer a contract with competitive salary commensurate to the professional experience.

Our company offers you a fresh perspective. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with clients and team members from all over the world. * Reduced-Risk Products (“RRPs”) is the term we use to refer to products with the potential to reduce individual risk and population harm in comparison to smoking combustible cigarettes.


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M Grootenboer

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